1) DEFINITIONS:
- “Company” refers to EUROPAMARK S.R.O., an import, export, and distribution company registered in Slovak Republic, with registration number 47471697 (registered in the Commercial Register of the Trnava District Court under File No. 33247/T).
- “Goods” refers to any products and/or services supplied by the Company as per the Client’s order.
- “Client” refers to the person, firm, or company purchasing or receiving goods from the Company.
- “Supplier” refers to manufacturers, wholesalers, or vendors from whom the Company sources products.
- “Distributor” refers to a third party authorized by the Company to resell or distribute its products in a designated territory.
2) APPLICATION:
These Terms & Conditions apply to all sales, purchases, exports, imports, and distribution of goods and services by the Company to the Client.
3) FORMATION OF CONTRACT:
3.1 All transactions are subject to these Terms & Conditions unless otherwise agreed in writing.
3.2 A contract is formed once an order is accepted in writing by the Company and payment terms are agreed upon.
3.3 Any additional terms from the Client are only valid if explicitly agreed to in writing by the Company.
4) QUOTATIONS & PRICING:
4.1 All quotations are non-binding estimates and subject to market fluctuations, availability, and exchange rate changes.
4.2 Prices exclude VAT, import/export duties, and other applicable taxes unless explicitly stated.
4.3 If a product is unavailable, the Company may offer an alternative of equal or greater value or provide a refund.
5) ORDERS:
5.1 Orders are confirmed only after written acceptance by the Company and receipt of full or agreed deposit payment.
5.2 Once confirmed, orders cannot be modified or canceled without prior written consent from the Company.
5.3 The Company reserves the right to refuse or cancel any order due to non-compliance with payment terms, regulatory restrictions, or supply chain constraints.
6) PAYMENT TERMS:
6.1 Payments must be made in EURO or USD within seven (7) days of the invoice date unless otherwise agreed.
6.2 New Clients or out-of-term Clients may be required to pay in advance.
6.3 Late payments will incur a penalty of five (5) percent per month. Orders may be withheld until payment is received.
6.4 The Company reserves the right to adjust prices in case of significant exchange rate fluctuations.
7) DELIVERY, SHIPPING & EXPORT COMPLIANCE:
7.1 Delivery timelines are estimates and subject to customs clearance, third-party logistics, and force majeure events.
7.2 Risk of loss or damage transfers to the Client upon shipment from the Company’s warehouse or supplier.
7.3 The Client is responsible for inspecting goods upon arrival and reporting any discrepancies within five (5) days.
7.4 For exports, the Client must ensure compliance with import regulations in the destination country. The Company is not responsible for non-compliance with local import laws.
8) IMPORT & EXPORT DUTIES, TAXES & COMPLIANCE:
8.1 The Client is responsible for all import/export duties, VAT, taxes, and customs clearance costs in the destination country.
8.2 The Company is not liable for delays caused by customs authorities, inspections, or regulatory compliance issues.
8.3 The Client must ensure that all necessary import/export documentation and licenses are in place before shipment.
9) RETURNS, CLAIMS & WARRANTY:
9.1 Returns are accepted only for defective or incorrectly supplied goods and must be reported within five (5) days of receipt.
9.2 Goods must be returned in original condition and packaging, with proof of purchase.
9.3 Refunds or replacements are issued at the Company’s discretion after inspection of returned goods.
9.4 The Company warrants that goods comply with European quality and safety standards.
10) LIABILITY & WARRANTY DISCLAIMER:
10.1 The Company is not liable for indirect, incidental, or consequential damages arising from product use.
10.2 Warranty claims must be submitted within the specified warranty period for each product.
10.3 The Company shall not be held liable for damages caused by improper storage, handling, or use of the products.
11) FORCE MAJEURE:
The Company is not liable for delays or failures due to events beyond its control, including but not limited to:
- Natural disasters, strikes, transport disruptions, or regulatory changes.
- War, riots, embargoes, or unforeseen supply chain interruptions.
12) CONFIDENTIALITY & DATA PROTECTION:
12.1 Both parties shall keep all commercial and business information confidential.
12.2 The Company processes personal data in compliance with the General Data Protection Regulation (GDPR).
13) DISTRIBUTORSHIP & AGENCY AGREEMENTS:
13.1 Distributors and agents must comply with branding, pricing, and marketing guidelines set by the Company.
13.2 Unauthorized resale or modification of the Company’s products is strictly prohibited.
13.3 The Company reserves the right to terminate any distribution or agency agreement in case of breach of contract.
14) GOVERNING LAW & DISPUTE RESOLUTION:
14.1 These Terms & Conditions are governed by the laws of [Country].
14.2 Any disputes shall be resolved amicably; if unresolved, disputes shall be subject to arbitration in [City/Country].